RTO 91314

Qualification Overview

Leadership and management skills are essential for all supervisors, managers, team leaders, coordinators in business. Leadership and management go hand in hand to get the best outcome from staff and business performance. This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in leadership and supervisory functions.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

This Course Covers

During this course you will learn leadership and management skills including communication, relationship building, operational planning, networking, mentoring, developing and leading teams and individuals and presentation skills amongst an array of other beneficial skills.

Who Should Do This Qualification?

Clients that would be suited to enrolment in this qualification include individuals who are working in or wish to work in supervisory or management specific roles such as coordinator, leading hand, supervisor or team leader roles.

For those clients not already working in leadership and management specific roles, target participants would include those wishing to undertake professional development or move into a role as a manager and or leader. Target participants may also include those seeking to upgrade skills and or formalise their skills and knowledge.


Entry Requirements

There are no entry requirements for this qualification, however, participants are expected to demonstrate some experience within the sector and will be required to demonstrate appropriate levels of language, literacy and numeracy skills.


Participants have 12 months to complete all course work, however the timeframe of completion will vary from learner to learner depending on a number of variables including previous experience, skills and knowledge, and computer access.

Units of Competency

BSB42015 Certificate IV in Leadership and Management is made up of 12 Units of Competency including 4 Core Units and 8 Elective Units, 4 of which must be from Group A plus 4 more electives, 1 of which can be imported from other training packages provided they are relevant to the required work outcomes.

Core Units:

BSBLDR401 Communicate effectively as a workplace leader BSBLDR402 Lead effective workplace relationships BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan

Elective Units: (the following are the elective units on Procare Learning’s standard course offering)

BSBMGT403 Implement Continuous Improvement (Group A)
BSBWOR404 Develop work priorities (Group A)
BSBLDR404 Lead a diverse workforce (Group A)

BSBREL402 Build client relationships and business networks (Group A) BSBMGT401 Show leadership in the workplace (Elective) BSBCMM401 Make a presentation (Elective)
BSBLED401 Develop teams and individuals (Elective)

BSBCRT401 Articulate, present and debate ideas (Elective)

Alternative options for elective units include:
(note: up to 2 elective units can be imported from another Cert IV (or higher) training package provided they are relevant to the work outcome. Contact us for further information and to discuss options)

BSBCUS403 Implement customer service standards

BSBINN301 Promote innovation in a team environment

PSPINM014 Contribute to a quality injury management system

Course Delivery

Procare Learning offers a variety of course delivery options to cater to different learner needs and learning styles.

  • Blended delivery course consisting of face to face workshops and online self-paced learning.

  • Online self-paced learning, purely done online at times that suits the individual learner.

  • In-house, contextualised training to suit individual company needs. This consists of 2 face to face workshops decided on a mutually convenient basis, in conjunction with online self-paced learning.


Should you or your company wish to complete the entire course face to face, contact us at training@procaregroup.com.au to organise a suitable training plan.


Procare Learning currently offers BSB42015 Certificate IV in Leadership & Management as an online supported course, in-house delivery or Recognition of Prior Learning.


Online delivery


Enjoy the ability to study and learn at your own pace through our online training platform.  Through this option you will be able to access all of your learning materials and assessments, as well as submit your assessments and track your progress through the training platform.  You can study at your own pace, in the comfort of your own home at a time that fits around your other commitments. Generally, students would be expected to complete their programme of study in 6-12 months.


In House Courses


Procare regularly facilitates in-house courses to clients within the insurance sector. With the option of in-house training, we are able to come to you and deliver onsite.


For more information on in-house training including minimum numbers and cost please contact the Training team at training@procaregroup.com.au.  Generally, students would be expected to complete their programme of study in 6-12 months.


Recognition of Prior Learning


Recognition of Prior Learning is for those who hold relevant qualifications, have completed relevant training courses and or have current sufficient industry experience.  This would generally be suitable for candidates with at least a year’s experience in a personal injury management role.


The Australian Qualifications Framework defines RPL as:


Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. 


The process will involve an initial assessment of your eligibility for the RPL pathway.  This might include:


  • A discussion over the phone or face-to-face regarding your current role, experience, knowledge and skills

  • Review of evidence/documents such as your resume and/or other qualifications or training.

  • Language, literacy and numeracy testing (if required).


Once your suitability for RPL has been assessed you will be required to complete an RPL kit and provide evidence that can help demonstrate the knowledge and skills required by the qualification. Once you have submitted your portfolio of evidence, your RPL assessor will more than likely need to contact you to discuss how you have applied your skills and knowledge in the workplace.


Course Assessment                                                             

If you are undertaking the course online or in-house training, you will be required to submit the assessment tasks to your assessor or via the online learning platform.  To achieve the BSB41415 Certificate IV in Work Health & Safety learners will need to be found competent in 10 required units of competency, including 5 core units and 5 elective units.


If you are following the RPL pathway, once the RPL kit is completed and submitted with required, sufficient evidence, a Procare Group assessor will assess the submission and send the learner the corresponding feedback.


Full Qualification: $1000*
Individual Unit: $100
Full RPL: $900
RPL Assessment: $150**
RPL Individual Unit: $100


*Contact us to discuss payment options

** Assessment fee is deducted from RPL costs if applicant is deemed eligible and proceeds with RPL.

RTO 91314

Tel. (02) 9086 8000

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